LoginThese Terms of Service are the contract for the WorxVPN service and for the WorxVPN applications, including the Android app on Google Play. WorxVPN is operated by Globe Data s.r.o., Mantovska 697/1, 109 00 Prague 10, Czech Republic (ID 09775552), part of the Globe Data group. By creating an account, paying for a plan, or using a WorxVPN app, you agree to these terms.
What we do with personal data is described separately in the Privacy Policy. These terms are the service contract. The Privacy Policy is not a substitute for them.
The service
WorxVPN provides encrypted VPN access to the internet through our network. You receive a username and password and use them in our apps and clients. The service is a connection tool. It does not promise that every website, app, or local network will be reachable.
Your account
An account needs an e-mail address, a username, and a password. A nickname is optional. We do not ask for your legal name or a government ID. You are responsible for keeping the password confidential and for activity under your credentials.
One person holds one customer account. You may not sell, rent, or share the account.
Plans and payment
Plans are prepaid. Standard periods are a week, a month, and a year, counted from registration. A custom period may be offered in the administration panel. Prices are shown before you pay, on the Pricing page and at checkout.
You pay only on our website, at start.worxvpn.net. Card and other electronic payments are processed by our payment providers, such as Stripe, Revolut, or PayPal. We do not store full card numbers.
The WorxVPN apps do not sell the subscription. Google Play, the App Store, and other stores only distribute the application. They do not take payment for WorxVPN and they do not handle refunds of the service. Your contract for the paid service is with Globe Data s.r.o.
No automatic renewal
Subscriptions are not auto-renewed. When a paid period ends, access stops until you choose to extend it in the administration panel. We do not charge you again unless you start that payment yourself.
Money-back guarantee
The first 7 days after your account is first paid and activated include a money-back guarantee if the service does not work for you. Contact us within those 7 days, through the Helpdesk or at worx@worxvpn.net, and we refund the amount you paid for that first purchase.
The guarantee covers that first purchase only. Later extensions are not covered by it. Nothing in this section limits rights you have under consumer law.
Devices and sessions
You may install the client on more than one device. Only one VPN session may be active at a time. Connecting from another device disconnects the session that was already open. From the administration panel you can see the active session, disconnect it, or change your password.
Acceptable use
You may use WorxVPN for private, ordinary internet access. You may not use it to:
- attack, scan, or disrupt systems or networks,
- send spam, or distribute malware or phishing,
- commit fraud or any other unlawful act,
- share or resell your account.
You are responsible for using the service in line with the laws that apply to you.
Availability
We run the service with reasonable care. Maintenance, routing changes, and filtering on networks we do not control can interrupt access. A prepaid period you have already paid for stays available until it ends. If we permanently discontinue WorxVPN during that period, we refund the unused portion.
Privacy
WorxVPN operates a strict no-logs policy. We do not record browsing activity, connection timestamps, the IP address you use the VPN from, DNS queries, or traffic content. The details of what we keep, and for how long, are in the Privacy Policy.
Suspension and ending the service
You may stop using WorxVPN at any time. You can ask us to delete the account on the Delete Account page. Payment records that tax and accounting law requires us to keep are retained and stay linked to an anonymized account ID, as described in the Privacy Policy.
We may suspend or close an account that breaches these terms, or that is used for the abuse described above. Time already elapsed on a prepaid period is not refunded in that case, except where the money-back guarantee or consumer law requires it.
Changes to these terms
We may update these terms. The date at the top of this page is the date of the current version. If you keep using the service after that date, you are using it under the updated terms. The current text is always this page: https://worxvpn.net/terms.
Governing law
These terms are governed by the laws of the Czech Republic. If you are a consumer in the European Economic Area or the United Kingdom, you also keep the mandatory protections of the country where you live. Those protections prevail where the law says they must.
Contact
Questions about these terms: worx@worxvpn.net, the Helpdesk, or the company details on the Contact page.